Privacy Policy
Effective Date: July 30, 2026
Daystead Concierge (“Daystead,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, communicate with us, or use our concierge services.
Information We Collect
We may collect the following information:
- Name
- Address
- Phone number
- Email address
- Emergency contact information
- Service preferences
- Payment information
- Appointment and scheduling information
- Communications with our staff
- Information voluntarily provided through our website or service agreements
We may also collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
How We Use Your Information
We use your information to:
- Provide concierge services
- Schedule appointments and visits
- Coordinate transportation and service providers
- Respond to inquiries
- Send appointment reminders
- Communicate regarding your services
- Process payments
- Improve our website and customer experience
- Comply with legal obligations
SMS Communications
By providing your mobile phone number, you consent to receive text messages from Daystead Concierge regarding:
- Appointment reminders
- Service scheduling
- Concierge updates
- Customer support
- Account notifications
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
SMS consent is not shared with third parties or affiliates for marketing purposes.
How We Share Information
We respect your privacy.
We may share your information only when necessary to:
- Provide requested services
- Coordinate with trusted service providers acting on your behalf
- Process payments
- Comply with legal requirements
- Protect the safety of our clients or others
We do not sell your personal information.
Cookies & Analytics
Our website may use cookies and similar technologies to improve functionality and analyze website traffic. You may disable cookies through your browser settings if you choose.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.
While no method of electronic transmission is completely secure, we strive to protect your information using industry-standard security practices.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact information
- Request deletion of information when legally permitted
- Opt out of SMS communications by replying STOP
Third-Party Websites
Our website may contain links to third-party websites. Daystead Concierge is not responsible for the privacy practices of those websites.
Children’s Privacy
Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Daystead Concierge. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See privacy policy at https://mydaystead.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.
